Jockimo Subway Tiles FAQs

Where is Jockimo located?
Jockimo is located on the West coast but we produce in various locations across North America. We ship our glass products anywhere in the world.

Do you provide quotations?
Yes, we provide free quotations. Simply email a dimensional drawing to us and we will provide you with a written quotation within 24 - 36 hours. Please make sure to note the thickness of the glass and the Jockimo AAG texture that interests you. We will call you once we receive your fax to discuss your project.

What are your lead times?
Standard lead times are 4 - 6 weeks from the date of order confirmation. (Please contact us if you require quicker turn around times.)

Is Jockimo Glass expensive?
Jockimo Glass is more costly than regular glass but is not as expensive as one may think. Contact us for a free estimate.

How do you ship? All Jockimo Glass is packaged in custom-made wooden crates that are produced individually for each order. Shipments are typically made by common carrier, but other shipping methods are available as well. (Additional costs for crating may apply.) All freight is shipped FOB Jockimo studio.

What are your payment terms?
50% deposit is required with order, balance is due prior to shipment of order.

Do you have samples to send customers?
Yes. Please visit our Contact page and provide us your information and a list of samples that you are interested in.

Do you have literature to send customers?
Yes, we have both an electronic and printed binder. However, our website remains our best source to provide customers with the latest updates.